Returns & Exchanges
At Amerce.pk, we aim to provide our customers with a smooth and reliable shopping experience. Please review the following policy before requesting a return or exchange.
Eligible Returns & Exchanges
A return or exchange may be considered if you receive:
- A damaged product.
- An incorrect product.
- A defective product.
- An incomplete order or missing item.
Please contact us as soon as possible after receiving your order with your order details and clear photos/videos of the issue.
Product Condition
For eligible returns or exchanges, the product should generally be unused and in its original packaging, unless the issue is related to a manufacturing defect or the wrong product was delivered.
Non-Returnable Products
Due to hygiene and safety considerations, certain products may not be eligible for return or exchange once opened or used. Eligibility may vary depending on the product category.
Return Approval
All return and exchange requests are subject to verification and approval by Amerce.pk. Once your request is approved, our customer support team will provide instructions for the return or exchange process.
Refunds
If a refund is approved, the applicable refund amount and payment method will depend on the circumstances of the order and the original payment method.
Contact Us
For return or exchange assistance, contact Amerce.pk:
Phone: 03003764222
Website: Amerce.pk